Policy: On-Call Procedure

Topic Progress:

Date Issued: October 26th, 2016

Purpose:

This documents the expectations and procedures for being On-Call. On Call DJs are the backbone of this company.  Each of us goes out on long trips to events with the knowledge that if something goes wrong, help is on the way. When you are called, no matter the situation, no matter what’s going on, you are the cavalry coming in to save the day.  Be prepared, Be excited, Be ready to rock because you are likely to encounter someone who is having a rough day in almost every instance. Your confidence and helpfulness will truly make a difference!

Scope:

This policy applies to all full-time, part-time, and temporary Staff Members, Employees, DJs, Photo Booth Attendants, and DJ Trivia/DJ Bingo Hosts, who are scheduled to be On Call.

Policy:

On Call DJ

  1. On Call DJ is “On Duty” from 10AM until 10PM of the scheduled day, though you may be called in an emergency situation later than 10PM
  2. On Call DJ is in the warehouse from 12pm to 3PM the scheduled date they are on call
    1. Performs misc tasks while in the warehouse – which includes but is not limited to processing tech reports, inventorying supplies, and cleaning the warehouse
  3. On Call DJ is prepared to travel on-site to an event
    1. Is dressed “show ready”
    2. Has a system prepared and ready to pick up
    3. Can be on the road traveling to an event within 30 minutes of receiving the call
  4. On Call DJ must always have a cell phone on, volume up, and in their presence while On Duty
  5. On Call DJ may be required to replace the originally scheduled DJ on an event, deliver missing or malfunctioning gear to the performing DJ, or assist in an auto breakdown or accident by delivering the equipment, the original DJ and/or yourself to the event
  6. Compensation for On Call DJ
    1. $50 for being “On Duty” including 3 hours of work in the warehouse
    2. Regular DJ Rate + Time and a half for time spent outside of the warehouse on at an event

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